Ten business problems
you can solve on the Internet.

We have selected ten business problems as a starting point for discussions about Internet strategy. What is the most important problem you can solve online?

1. Help new and existing customers identify your products and services as solutions they want or need.
    
   
2. Simplify your customer's decision-making process with detailed information, multimedia presentations and product demonstrations.
    
   
3. Make it easy for customers to do business with you even if they are halfway around the world.
    
   
4. Provide a 24-hour help desk for existing customers with information resources, FAQs and priority e-mail.
    
   
5. Help customers gain vital product/industry knowledge via newsletters, online forums, blogs and e-seminars.
   
   
6. Help sales reps, distributors and/or retailers sell more by giving them high quality sales leads.
    
   
7. Support sales reps with up-to-the-minute product information and marketing materials... think blogs, emails, RSS feeds.
    
   
8. Automate the information flow for sales reps, distributors and/or retailers with a password protected extranet.
    
   
9. Help potential employees find out what positions are available and why your company is a great place to work.
    
   
10. Simplify media and investor research by publishing company information, financial reports and news releases.

Important

It's OK to solve just one problem with a website.

In fact, websites often fail because they try to solve too many problems, for too many people, all at once.